Trouble shooting computer problems can be hard or tricky whether they are hardware and / or software repleted. Below are some question ask no matter what computer problem the user / users have.
- When did the problem occurred?
- How long have you been having the issue?
- What has changed before the problem started?
- Can you replicate the problem on your PC?
- Can you replicate the problem on another user’s PC?
- Does the issue cause any inconvenience for you, or other people? This question can buy you time in solving the problem(s)?
- What have you tried to solve the problem?
The questions should help you any computer problem.